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Help Center

Looking for answers? You’ve come to the right place. Within the Help Center you will find answers to frequently asked questions compiled from the forum as well as other useful tips related to developing apps and promoting them once you’re done.

Developer FAQ

Common questions about the API, development concerns, and processing logic.

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Affiliate FAQ

Help with setting up your account and getting your campaigns running, check here!

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Terms Glossary

A glossary of common technical terms and definitions.  As well as those related to the Active affiliate program, Active APIs, general activities industry, or products.

Learn the lingo


Resource Library

A collection resources to help our partners get familiar with online marketing strategies to grow their business.

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Before submitting a question, be sure to take a look at the documentation and the FAQ section. All questions we receive are answered there. We update the information in the docs and FAQ regularly with new answers. If you still cannot find the answer to your question by logically reviewing the section associated with your question, try using the search box at the top of the page. 

When submitting the contact form allow up to 72 hours for a response which is dependent on the volume of developer activity within our program on any given day. Contact Us: support-affiliate@activenetwork.com


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