Affiliate Faq

Getting Started Questions

  1. What are the steps to get started?
  2. What is the affiliate commission amount?
  3. How is a 'Qualifying Transaction' defined?
  4. What are the types of content / data available?
  5. How can I view my reports?
  6. How can I browse the affiliate campaigns available?
  7. Can I remove an affiliate campaigns at any time?
  8. How do I add a banner ad to my website?
  9. How do I access the API?
  10. How do I append my affiliate ID to my API key?
  11. Do I need to include attribution if I'm using the API?
  12. How do I add my affiliate ID to my widget code?
  13. What kind of data can I get from the API?
  14. How can I track the effectiveness of my widget on different pages within my site?
  15. What are subIDs?
  16. How can I uniquely track and promote specific events through emails, e-newsletters, social media posts, article features, etc.?
  17. What if I forget my password?
  18. What if I forget my username?
  19. How can I see my reporting?
  20. What is the "Active Exchange" offer?
  21. Where can I learn about new offers?
  22. When are we paid out on commissions?

 

What are the steps to get started?

Apply at developer.active.com/affiliates

Receive your unique affiliate ID

Select your desired campaigns

Feature the campaignson your site

Track your progress and earn revenue

What is the affiliate commission amount? We offer competitive affiliate commission payouts depending on the type of content you are interested in. For events, activities and camps we pay $.50 per transaction with a 10-day cookie. For golf tee times we pay $1.50 per player/round booked with a 10-day cookie. On average, we see about 4 players/rounds booked per transaction.
How is a 'Qualifying Transaction' defined?

A transaction is considered 'qualified' when the end user links from your site to one of the Active Sites (from a link or campaign we provide) and makes a transaction. Affiliates are credited for every qualifying transaction, including repeat purchases or sales that occur within ten (10) days of referral from your site.

What are the types of content / data available?

-Events, Activities & Camps - access our complete directory of over 200,000 events, activities and camps; everything from a local 5K walk and Little League Summer Camp to an Ironman triathlon event. To browse our directory, visit www.Active.com.

-Golf Tee Times – access thousands of available golf tee times from over 1,500 Golf Courses across 50+ major DMA's within U.S. & Canada.To browse our directory, visit www.ActiveGolf.com.

-For additional content, outside of the affiliate program, publishers can also gain access to our Tennis Leagues, Clinics & Events, High School Sports Rankings, and over 300,000 Campgrounds. The content is available through our API, located at http://developer.active.com.

How can I view my reports? In addition to deriving revenue from registrations and other online transactions from Active.com, affiliates will also have the ability to track performance through a best-in-class performance tracking interface. Affiliates will receive a user account to view real-time reporting and receive monthly direct deposit commission payments.
How can I browse the affiliate campaigns available? Each affiliate receives a user account along with a unique affiliate ID. This affiliate ID tracks all transactions back to you. At any time, affiliates can log in to the Affiliate Center in order to select and/or browse our affiliate campaigns. Once a campaign has been added, affiliates can log in to the Affiliate Center to see how each campaign is performing.
Can I remove an affiliate campaigns at any time? Yes, per the affiliate agreement there are no terms and/or obligations around featuring our affiliate campaigns for specific lengths of time. We are confident that our content will be such a valuable addition to your site that you won't want to remove it.
How do I add a banner ad to my website? Within your Affiliate Center, click on the "Search Offers" tab and review the list of offers or search for your specific offer in the search box provided. Select the Banner campaign you would like to use by clicking on "Request Offer." The offer will then move into your "My Offers" section. Click on the "My Offers" Tab at the top of your screen and once there, find the banner campaign you just selected and click on the "Get Creatives" button right next to the offer. A list of different banner sizes will appear and you can review each ad size. Click the "Get Code" button next to the banner size you would like to add to your site. A new window will open and there you can click on "Select Code" button and the banner code will be copied to your clipboard. Now you can go to your site and paste the code within your website's code to display the banner.
How do I access the API? Within your Affiliate Center, click on the "Search Offers" tab and review the list of offers or search for your specific offer in the search box provided. Select the "API –Active.com Search API" campaign by clicking on "Request Offer." (The API –Active.com Search API campaign ID is: 141770.) The offer will then move into your "My Offers" section. Click on the "My Offers" Tab at the top of your screen and once there, find the "API –Active.com Search API" and then click on the "Creatives" button next to the offer. You will see under Special Instructions, "http://developer.active.com/Affliliates **PLEASE access the link above and do not use the Link Generator button below". This is very important. Once you have clicked on the http://developer.active.com/Affliliates link please read the instructions there and then Register for an API user account. You will be registering for a Mashery Account, which is a separate system of the Active Network and necessary in order to use our API. Once you register you will be sent a confirmation email containing a link you will need to click on in order to proceed to the next step. Once this is completed you will need to Apply for the Active.com Search API key. Be sure to enter your affiliate ID at the bottom of the application form. This ID number is very important and is listed in your affiliate welcome email, (if you have trouble locating this number please contact us at support@affiliate-activenetwork.com so we can assist you.) This is the only way you will be able to receive commissions for all your hard work. Once all of this is complete, please check your email again to receive your Search API key and apply the key to your site. If you have technical questions regarding our Active.com API, we encourage you to review and post your question to our API Forum tab (http://developer.active.com/forum). Your questions will be answered by our Director of Product Development.
How do I append my affiliate ID to my API key? Visit http://developer.active.com and sign in to your Mashery Account. Once you are logged in, click on "My Account" at the top right of the page. Once here, click on "Applications", then underneath your API, click "Edit." Scroll all the way down on this page to enter in your Affiliate ID in the open text field next to "Affiliate ID." Once you have added you affiliate ID in this field, click the "Save" button to save your changes. Make sure to do a refresh of your API so the changes take effect.
Do I need to include attribution if I'm using the API? Yes - in order to be approved to continue to access to the API and receive your affiliate commission, you must include the following attribution. Attribution applies to both website and/or mobile app usage. Download all brand guidelines, logos, and buttons here: (http://developer.active.com/branding_guidelines).
How do I add my affiliate ID to my widget code? Go to your website where you have your code and within the code search for "Affiliate", you should see something like this:
<script type="text/javascript" src="http://widgets.active.com/widgets/nearyou/widget.min.js"></script>
<script type="text/javascript">
  new ActiveNetwork.NearYouWidget({"title":"Things to do Near You","num":"5","keywords":"","activity":"running","showActivitySelector":true,"location":"","showLocationSelector":true,"affiliate":"","campaign":"150457","width":300,"height":400,"style":{"frame":{"background-color":"#d7e8f7"},"title":{"color":"#003e7e"},"window":{"background-color":"#ffffff"},"text":{"color":"#999999","border-color":"#999999"},"links":{"color":"#2768a4"},"buttons":{"background-color":"#003e7e"},"tags":{"background-color":"#eeeeee"}}}).render();
</script>

Inside of the quotation marks after the colon, you need to enter in your Affiliate ID, so the new code will look something like this:

<script type="text/javascript" src="http://widgets.active.com/widgets/nearyou/widget.min.js"></script>
<script type="text/javascript">
  new ActiveNetwork.NearYouWidget({"title":"Things to do Near You","num":"5","keywords":"","activity":"running","showActivitySelector":true,"location":"","showLocationSelector":true,"affiliate":"444444","campaign":"150457","width":300,"height":400,"style":{"frame":{"background-color":"#d7e8f7"},"title":{"color":"#003e7e"},"window":{"background-color":"#ffffff"},"text":{"color":"#999999","border-color":"#999999"},"links":{"color":"#2768a4"},"buttons":{"background-color":"#003e7e"},"tags":{"background-color":"#eeeeee"}}}).render();
</script>

Once this has been added to your code, you can update your site with this new code and then you should be tracking properly in our system.

Another way you can add your Affiliate ID to your widget code is to reapply for the widget code here, select Near You Widget or Article Widget, and at the bottom of the form, type in your Affiliate ID in the text field where it asks for your Affiliate ID. After completing your customization click on the "Gimmie the Code" button and then your new widget code will be produced and it will have the Affiliate ID in the code string. You can then copy this new code and replace the old widget code on your site with this entire new widget code string.

How can I track the effectiveness of my widget on different pages within my site? To track the effectiveness of your widget on different pages within your website you can use SubIDs. To use subIDs first make a legend of your SubIDs in excel so that you know which ID or name corresponds to which page on your website. This is for your personal use. Once this has been established, go into your widget code and search for the word "affiliate", it should look something like this:
<script type="text/javascript" src="http://widgets.active.com/widgets/nearyou/widget.min.js"></script>
<script type="text/javascript">
  new ActiveNetwork.NearYouWidget({"title":"Things to do Near You","num":"5","keywords":"","activity":"running","showActivitySelector":true,"location":"","showLocationSelector":true,"affiliate":"444444","campaign":"150457","width":300,"height":400,"style":{"frame":{"background-color":"#d7e8f7"},"title":{"color":"#003e7e"},"window":{"background-color":"#ffffff"},"text":{"color":"#999999","border-color":"#999999"},"links":{"color":"#2768a4"},"buttons":{"background-color":"#003e7e"},"tags":{"background-color":"#eeeeee"}}}).render();
</script>

Within this section, add the following: "&SID=homepage" (we have used homepage in this example for our SubID, but this is where you would place whatever ID you defined, i.e. "homepage", or "eventspage" or "11111", whatever works for you that correlates to the page you want to track. The Syntax is: {affiliateID}&SID={subAffiliateID1},{subAffiliateID2},{subAffiliateID3}
Your code should now look something like this:

<script type="text/javascript" src="http://widgets.active.com/widgets/nearyou/widget.min.js"></script>
<script type="text/javascript">
  new ActiveNetwork.NearYouWidget({"title":"Things to do Near You","num":"5","keywords":"","activity":"running","showActivitySelector":true,"location":"","showLocationSelector":true,"affiliate":"444444&SID=homepage","campaign":"150457","width":300,"height":400,"style":{"frame":{"background-color":"#d7e8f7"},"title":{"color":"#003e7e"},"window":{"background-color":"#ffffff"},"text":{"color":"#999999","border-color":"#999999"},"links":{"color":"#2768a4"},"buttons":{"background-color":"#003e7e"},"tags":{"background-color":"#eeeeee"}}}).render();
</script>

Once this is updated simply update your site to see the changes take effect. You should now be able to see the different subIDs tracking in your "Results" section of the Affiliate Center. To view the SubID report, click on "Results" then click on the "Sub ID Breakout" report.

What are subIDs? SubIDs allow you to track your widget code on different pages within your site. A sub ID is a common identifier used to differentiate traffic from affiliates. Generally, sub IDs are numbers and letters or something that designates an affiliate or sub affiliate. Because traffic types are redundant, the sub ID value is repetitive. This allows you to use sub ID reporting to identify which sub ID is performing the best. It is common practice for affiliates to place a sub ID on a tracking link.
How can I uniquely track and promote specific events through emails, e-newsletters, social media posts, article features, etc.? We have launched an exciting new Offer, "Custom Links". This offer will allow you to track the effectiveness of different marketing techniques. This offer may need to be requested in order to be able to start using this functionality. If you don't see the Custom Links campaign under "My Offers", you can locate it it under the "Search Offers" tab. Simply click "Request Offer" and then you'll have access to this campaign under "My Offers".
What if I forget my password? If you cannot remember your password, please click on the "Forgot Password" link on the Affiliate login page: Affiliate Login; this will load a new page that asks you to enter in your username (your Affiliate ID unless you have changed your username under Account Settings) and then the system will email you a link to update your password.
What if I forget my username? If you cannot remember your username please contact your Account Manager at support-affiliate@activenetwork.com and they can send this to you.
How can I see my reporting? To view your reporting, log in to the Affiliate Center and click on the "Results" Tab at the top of the page. Once here, you can view 5 different types of reports: Campaign Performance, Daily Breakout, Sub ID Breakout, Multiple Sub ID Breakout, and Creative Breakout. Click on any one of these reports to see your stats. The most commonly user report is the "Campaign Performance" report. Click on this report, and filter by date range, as well as by your campaign status, with clicks/impressions, with qualified transactions, with approved transactions, and with commissions. Once you have the fields complete click on the "Generate Report" button to see your stats. You can also click on the "Export" button to export this report into Excel to save for your records.
Where can I learn about new offers? To find what's new in the Affiliate Center and learn about any new offers you can login to your Affiliate Center and scroll down to the bottom of the homepage. Here you will see "New Campaigns" listed. Click on the "Details" link next to each campaign to review brief descriptions of the new offers.
When are we paid out on commissions? All Affiliates who have earned commissions will be paid out on a monthly basis from PayQuicker. During the first or second week of the month, you will receive an email from PayQuicker notifying that you have new funds available for the previous month's commissions. If you need any help accessing your PayQuicker Account please contact PayQuicker directly at 1-866-400-2712 and their Customer Service can assist you; or click here to live chat.
What is the "Active Exchange" offer? Our Active Exchange Offer allows you to display exclusive discounts to your user base on online event registrations. This campaign contains ad tags that will automatically update with the most recent creative. All Offers in this campaign will be for event registrations. The great news about this offer is that you upload the banner code once to your site and this will automatically update on its own throughout the year with different discounted offers to your users.